CDK Global Hit By Cyberattack, System Outage Affects Auto Dealers
CDK Global's software systems remain offline and non-operational due to a cyberattack, impacting auto dealerships across North America.
CDK Global's Cyberattack
CDK Global, a leading provider of cloud-based business solutions to the automotive industry, has experienced a cyberattack that has led to a widespread shutdown of its computer systems. The company announced that it may take several days for its software to be back online and operational. Consequently, auto dealerships across North America have been facing major disruptions in their operations.
The cyberattack, reportedly a ransomware attack, commenced on June 19 and has caused significant outages for CDK's dealership customers. Dealership operations, including sales, service, and maintenance, have been severely impacted due to the unavailability of CDK's critical software systems.
CDK Global has not disclosed the nature of the attack or the extent of the data breach, if any. The company has stated that it is working around the clock to address the situation and restore its systems. However, it remains unclear when the software will be fully operational again.
Auto Dealer Disruptions
The cyberattack on CDK Global has had a widespread impact on auto dealerships, affecting their day-to-day operations. Dealerships have been unable to access vital information, such as customer records, vehicle inventory, and financial data, due to the outage of CDK's systems.
The disruptions have caused delays in sales, service, and maintenance, resulting in lost revenue and customer dissatisfaction. Some dealerships have been forced to close temporarily or operate with limited functionality while they await the restoration of CDK's systems.
CDK Global's Response
CDK Global has stated that it is working diligently to mitigate the impact of the cyberattack and restore its systems as quickly as possible. The company has assembled a team of cybersecurity experts to investigate the incident and put in place measures to prevent similar attacks in the future.
CDK Global has also been communicating with its customers, providing status updates and support during this challenging time. The company has established a dedicated support line and online resources to assist dealerships impacted by the outage.
Ongoing Investigation
The investigation into the cyberattack on CDK Global is ongoing. Law enforcement agencies and cybersecurity firms are working to identify the perpetrators and determine the extent of the damage caused. It remains to be seen whether any arrests or charges will be made in connection with the incident.
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